Recent Posts

Treat Mold Quickly

6/5/2018 (Permalink)

This is a job that we recently dealt with.  The customer had a water damage that was treated by another company.  The water was not completely dried out.  This led to mold growing in the ceiling when the leftover moisture warmed and provided an ideal habitat for the mold to spread.  Unfortunately, because the issue was not properly mitigated by the initial company, SERVPRO needed to demolish part of the ceiling and walls to effectively treat the situation.  Now the mold is gone, new ceiling and drywall has been installed, and the customer is back in their home.

If you have a water damage at your home, or you suspect that you have mold growing, do not hesitate to call SERVPRO of Greenwich at (203) 324-1642.  Time is of the essence, and they will make it like it never even happened.

Hurricane Preparedness Week

5/9/2018 (Permalink)

Hurricanes are not just a coastal problem. Their impacts can be felt hundreds of miles inland, and significant impacts can occur without it being a major hurricane. Hurricane Preparedness Week (May 6-12, 2018) is your time to prepare for a potential land-falling tropical storm or hurricane.

During Hurricane Preparedness Week, make sure you have a hurricane evacuation plan. You do not need to travel hundreds of miles. Identify someone, perhaps a friend or relative who doesn’t live in an evacuation zone or unsafe home, and coordinate with them to use their home as your evacuation destination. Be sure to account for your pets, as most local shelters do not permit them. Put the plan in writing for you and those you care about.

If a hurricane strikes, you’re going to need supplies not just to get through the storm but for the potentially lengthy recovery period that could follow. Have enough non-perishable food, water and medicine to last each person in your family a minimum of one week. Electricity and water could be out for at least that long. You’ll need extra cash, a battery-powered radio and flashlights.

This Hurricane Preparedness Week, call your insurance company or agent and ask for an insurance checkup to make sure you have enough homeowners insurance to repair or even replace your home. Don’t forget coverage for your car or boat. Remember, standard homeowners insurance doesn’t cover flooding. Whether you’re a homeowner or renter, you’ll need a separate policy for flooding. Act now as flood insurance requires a 30-day waiting period.

The time to prepare for a hurricane is before the season begins, when you have the time and are not under pressure. Take the time now to write down your hurricane plan. Know where you will ride out the storm and get your supplies now. You don’t want to be standing in long lines when a Hurricane Watch is issued. Those supplies that you need will probably be sold out by the time you reach the front of the line. Being prepared, before a hurricane threatens, makes you resilient to the hurricane impacts of wind and water. It will mean the difference between your being a hurricane victim and a hurricane survivor.

Learn more at here.

Document Recovery with SERVPRO of Greenwich

5/9/2018 (Permalink)

At SERVPRO of Greenwich, we have the ability to save or recover your most important documents after a loss.  Whether it be a fire loss, water loss or flooding, or smoke damage, we have the capabilities to clean and dry those documents to have your commercial or residential property back to its original state as soon as possible.

We will begin by taking inventory of your documents at your home or office before we package them to transport for drying.

Once the documents arrive at our facility, they will go through a decontamination process to remove any bacteria left behind, depending on what type of loss has occurred. 

We will then go through each box, page by page, to wipe down and remove dirt, soot, or other contaminants.  We have 3 levels of cleaning based on the type of soiling, and how heavy it is.

Many times documents that have been affected will hold residual smells of contaminants, or mildew, and should be deodorized before being returned to your client. 

With the new age of technology, digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button. If your file room was damaged by water, or smoke, and needed to be cleaned, dried, or decontaminated, digitizing might be a good choice to eliminate the need to have 100’s or even 1000’s of documents and records in storage.

During the aftermath of your loss,  often times facilities will find that they have documents they no longer need and would simply like to have them disposed of properly.  SERVPRO of Greenwich is able to help with this process as well.

Water Leak in a Commercial Building

5/9/2018 (Permalink)

Recently, we were called to remediate a large-scale water damage in a multi-use commercial building.  Multiple businesses were affected when a sink malfunctioned, and water pooled on the second floor, seeped into the drywall, and flowed down to the first floor.

Our crew responded quickly, using cutting-edge equipment to extract thousands of gallons of water.  Once the excess water was removed, we observed that the carpets and the lower drywall was the most in need of drying.  Our skilled crew set fans to dry the affected area in a timely and efficient manner.  The photo shows our fans in action as they evaporate the moisture in one of the affected carpeted areas.

The customers involved were taken care of, and were all happy with the outcome after our crews finished the job.

SERVPRO of Greenwich is always ready to help those in need, so if you suffer a damage like this, please do not hesitate to call.

Mold In Your Washing Machine

5/8/2018 (Permalink)

We are soon entering warmer weather, which puts us at higher risk for mold and mold-related issues.  One place that we often overlook for mold is in our washing machine.  Whether top-load or front-load, new or used, every washing machine provides an ideal habitat for mold. The high moisture content in both the machine and the resulting atmosphere, the typical poorly-ventilated laundry room with its stale warm air, and the continual supply of decomposing organic material provided by soiled laundry all contribute to an environment conducive to mold growth and its accompanying mildew smell.

Here is how to ensure your washer and the surrounding area stays free of harmful mold:

You will need the following materials:

• White vinegar

• A natural all-purpose mold killing solution

• A cleaning rag (or sponge)

Begin with the exterior of the machine.  Use vinegar or the all-purpose mold killing solution to wipe down the exterior of the machine. This will remove the more visible grime, such as dust and oily fingerprints. (Both organic sources provide floating mold spores with a tantalizing invitation to congregate and colonize.)

Next, clean around the lid and seal. For front-load washers, the rubber door seal will need extra care in order to ensure the removal of mold and mildew. Gently pull back on the rubber stripping and use vinegar or the all-purpose mold killing solution. Even if no mildew or scum is visible, Step 2 is necessary in the prevention of mold growth.

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Pour two cups of vinegar or lemon juice into the washer. Run the machine for a complete cycle on the longest, hottest setting. This will remove the mold odor and mildew smell, as well as stains and the build-up of detergents. 

Once you have completed your cleaning process, discard the rags or sponges that you used, as they may contain harmful mold particles.

The majority of owners neglect to do regular maintenance on their washing machines. In addition, some owners only compound matters by leaving laundry in the machine hours, sometimes even a day or more, after a wash has completed.  What is often overlooked is the fact that mold grows quickly and can thrive off of laundry detergent due to its plant-based (and even animal fat or synthetic) components.  So use good timing when doing your laundry, and move your clothes to the dryer promptly.

What is Ice Damming?

2/5/2018 (Permalink)

An ice dam is an ice build-up on the eaves of sloped roofs of heated buildings that results from melting snow under a snow pack reaching the eave and freezing there. Freezing at the eave impedes the drainage of meltwater, which adds to the ice dam and causes backup of the meltwater in a manner, which may cause water leakage into the roof and consequent damage to the building and its contents if the water leaks through the roof.

Ice dams are a common sight in the Northeast. We've handled several claims this past month stemming from ice damming. What we've found is the flatter the pitch of the roof, the easier it is for an ice dam to get a grip. Gutters at the eaves can also trap snow and ice. If snow and ice build up high enough in the gutter, it can provide a foundation for an ice dam.

Stay tuned for our next blog, where we’ll tell you how to prevent these dangerous ice dams.

Ice Dam Prevention

2/5/2018 (Permalink)

PREVENTING ICE DAMS

You can scrape snow from the roof whenever it falls, using a snow rake from below or a broom or plastic shovel from above. BE CAREFUL: The first method can bury you in snow, while the second can send you slipping off the roof. Hire someone who knows how to use a safety line.

You can replace your shingle roof with standing seam or other metal roof. Or you can replace the bottom three feet or so of your shingle roof with a wide metal drip edge. Whatever you do, install a water-repellent membrane under any new roofing.

NOTE: If your roof is not very steep, an ice dam can still form on metal roofing and drip edges.

DEALING WITH EXISTING ICE DAMS

1. Remove the ice dam by breaking it free in small chucks. Do NOT use an ax or other sharp tool! You’ll cut through the shingles. Instead, tap lightly with a blunt mallet. This is slow, dangerous work, so hire someone experienced at roofing. Even if you do it safely, the chunks of ice can take pieces of shingle with them.

2. Clear out gutters and downspouts. Again, this is ladder work and an easy way to damage either plastic or metal gutters and spouts.

3. Melt troughs through the ice dam with calcium chloride ice melter. Do NOT use rock salt! It will damage paint, metals, and plants beneath the eave and wherever the salty water drains.

A good trough-maker is a tube of cloth (a leg from an old pair of panty hose works well). Fill it with calcium chloride, tie off the top, and lay it vertically across the ice dam. It will slowly melt its way down through the dam, clearing a path for the underlying water to flow free.

WHAT DAMAGE DO ICE DAMS CAUSE?

When an ice dam gets big enough, melted water backs up behind it and seeps underneath the shingles. Eventually, it will drip into the insulation and down into the ceilings and exterior walls beneath the eave, ruining sheetrock and paint. If the ice dam breaks free, it can pull shingles and gutters off with it, and it will damage anything it falls on: shrubs, windowsills, cars, pets, and people. If the roof sheathing stays wet, it can form mildew and start to rot.

That's where we come into play. We can't prevent the ice damming from happening, but we can help you take care of the damages that it can cause. 

Frozen Pipe Water Damage In Stamford

2/5/2018 (Permalink)

Temperatures have fluctuated between cold and bone-chillingly cold.  When it gets very cold, homes and businesses are at higher risk of pipes freezing and ultimately bursting.

Here are a few tips to remember:

• Check around your home or business for areas where water supply lines are in unheated areas. Wrap exposed pipes with foam, insulated materials or pipe heating cables. Watch these locations on a daily basis when temperatures is below 32 degrees Fahrenheit.

• If you are going out of town, and you suspect that temperatures will drop, turn off the water to your home and open all the taps to drain the water system. Set your temperature no lower than 55° F.

• Unhook the water hoses from the exterior of the home and bring them inside, to maintain their life.

• Drip your faucets, to reduce the build-up of pressure in the pipes during an arctic blast weather advisory.

• Keep garage doors closed if there are water supply lines in the garage.

• Keep the thermostat set to the same temperature both during the day and at night. By suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much costlier repair job if pipes freeze and burst

• Open cabinet doors when temperatures are below 32 degrees Fahrenheit. The warm air can circulate around the pipes and prevent the water from freezing.

Popular Locations of Frozen Pipes:

• Outside wall

• Under a sink

• Unheated crawlspace or basement

• Outside water spigot

• Swimming pool supply lines

• Water sprinkler lines

• Attics

• Garages

Tips on Thawing Frozen Pipes:

• If a pipe bursts before it is thawed, immediately shut off the water at the water main to prevent further damage!

• Frozen but not ruptured? If you turn on the faucet and the water doesn’t come out or comes out in a trickle, your pipes are probably frozen. You need to act quickly to thaw the frozen pipe before it bursts.

• Identify the frozen water supply pipe.

• Open a faucet supplied by the frozen line, even if you have not found the frozen spot.

• To find the blockage, follow the pipe back from the faucet to where it runs through cold areas such as an exterior wall, unheated crawl space or in some cases an unheated basement if the pipe is near an outside wall.

• Often the frozen area of the pipe will be frosted or have ice on it. If the situation is getting critical the pipe may be slightly bulged or look slightly fissured.

Frozen Pipe Behind a Wall:

• Leave the main water valve near your water meter open when thawing the pipe.

• If the frozen pipe is behind a wall or ceiling, you’ve got a challenge on your hands. You have three choices:

• Turn up the heat in the house and wait.

• Use an infrared lamp or lamps to heat the wall where you think the frozen area is located. Infrared lamps are better than regular heat lamps because the heat passes through the air without heating it, directing more energy to warming the wall and frozen pipe.

• Tear out part of the wall or ceiling to get at the frozen section of pipe. Then thaw the pipe as an exposed pipe.

If Your Pipes Burst…

• Turn off the water supply. Locate your water shut off valve and turn off the main water shut-off valve. You should find this in the basement or where the service pipe enters your home. Drain the system by turning on all your cold-water valves.

What You Can Do to Manage the Damage (until we get there):

• Water Buckets. If you notice the leak quickly you can catch dripping water in buckets.

• Make a hole in the ceiling to let water out.

• Turn off electronics/appliances

• Open Drawers, closets and cabinet doors to in enhance drying.

Water Damage Restoration in Stamford

2/5/2018 (Permalink)

Water Damage Water Damage Restoration in Stamford Cleaned and dried floor after a water loss.

This elementary school in Stamford, CT had a pipe burst on an upper floor.  Water poured onto the floor and eventually started to flow onto the floors below, causing multiple layers of water damage in the process.  SERVPRO of Greenwich responded quickly and effectively.  As you can see in the photo, the floor was restored to its previous state, and school was resumed in a timely fashion.

There's never a convenient time for fire, water, or any other damage to strike your Stamford commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation

Fire Extinguisher Importance For Your Home or Business

2/5/2018 (Permalink)

Office buildings need specific fire safety equipment to keep both employees and clients safe. This includes smoke detectors, sprinklers, fire alarms, and extinguishers.  

The first step in fire damage restoration is to put out the fire using the proper tools.  A first responder may use an approved portable fire extinguisher to prevent a small fire from growing and causing further damage.  

The National Fire Protection Agency publishes a series of standards and requirements for portable fire extinguishers called NFPA 10, available here.

No matter what the size of the fire, your first priority should be to get everyone out safely and call 911.  Once the fire has been put out, you can call SERVPRO of Greenwich at (203) 324-1642 to assist.

Whether your Fairfield County home has emergency flood damage or you need your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best.  Learn more about our residential services:

• Water Damage Restoration

• Fire Damage Restoration

• Mold Remediation

• Storm Damage Restoration

• Cleaning Services

• Building/Reconstruction Services